Brisbane RNA Ekka Holiday

It’s nearly time for the EKKA !!  We welcome all regional and country visitors to see us for their Cummins needs. Torquepower will however be closed for the EKKA SHOW DAY HOLIDAY, WEDNESDAY 16 AUGUST. EMERGENCY PARTS SUPPORT will still be available but call-out charges will apply. Call us early on 0732778277 or go to https://shopping.torquepower.com.au/#About

Torquepower – it’s our 39th EKKA !!

The Royal Queensland Show (Ekka) is Queensland’s largest annual event. Held over ten full days, Ekka showcases life and achievements in the Sunshine State, bringing visitors from across Queensland and Australia to the heart of Brisbane.

The Ekka has been bringing the country and city together since 1876, to celebrate and champion agriculture and the critical role it plays in our everyday lives.

This year marks the 140th show, and more than 400,000 people are expected to come together to celebrate Queensland’s most loved annual event.

The Ekka showcases the best of Queensland with animal competitions, award-winning food and wine, live entertainment, carnival fun, family shopping, educational activities and much more.

This iconic show is full of traditions, a unique atmosphere and childhood memories which have been passed down through generations of families. It’s a true Queensland experience and one not to be missed.

With thanks, https://www.ekka.com.au

New Cummins heart for a Port of Brisbane workhorse

Forklifts aren’t a passion purchase like trucks, but they sure make life easier, especially at the Port of Brisbane, one of Australia’s fastest growing container ports & Queensland’s largest general cargo port located at the mouth of the Brisbane River. Advanced Maintenance Management at Gateway Park, had Torquepower rebuild a Cummins QSB5.9C for a Hyster container lift fork truck engine after it was “dusted” (where contamination has circulated through the engine and oil).

Operations Manager Karl said “ I prefer Hysters, they are really tough machines, but when they breathing in dirt they don’t go so well. The machines do work in a tough environment, this site is off-port in Hemmant, so its rough terrain work stacking containers. My maintenance crew service the forklifts; in just one yard there are 7 units, and I manage multiple yards so it’s always busy.”

“Once the Hyster started using oil , I knew all was not well. We took the engine into Torquepower. They rebuilt it, and it was delivered back to me about half an hour ago.The communication process was good and Justin kept in touch. It’s all gone well. Torquepower has been doing my engine work for years. “ https://www.torquepower.com.au/workshop-service/ Cummins specialists.

http://www.ammpl.com.au/

http://www.aalhysterforklifts.com.au

Fishing Champ’s Blackwatch gets a new Long Block

Stan Aspland is a happy-go-lucky concreter and skipper from Bribie Island with two slightly built daughters, Chantelle and Jacqueline, who are keen fishing champs. They are both award-winning Black and Blue Marlin Game Fisherwomen.

“Jacq’s Back” is a beautiful 34 foot BlackWatch sports fishing cruiser with teak decks, and now powered with a new long block built by Torquepower technicians. “ Mick at Torquepower did everything well. Justin in the Service Department looks after me like a brother; what a great crew you have, “ said Stan. “I’m as surprised as everyone else about how my girls have taken to big game fishing, as a kid, Jacqueline used to get seasick in the bathtub! “https://www.torquepower.com.au/recon/

http://www.qgfa.com.au/events/event/bribie-island-tournament-of-champions-2/

Black Watch

 

ISB4.5 operator wins with CUMMINS CLEARANCE SPECIALS

Bus & Coach Sales Australia bought a used bus in North Queensland in red dust country. Experiencing white smoke, and poor performance after picking up some bad fuel, they had a better win than the State of Origin Decider, when they found that the four $1100 each Injectors they needed, were a marked-down clearance item at Torquepower, allowing them to be purchased for a fraction of retail price at JUST $161 EACH. That’s a BETTER THAN 85% discount ! For more hot deals for your Cummins see https://shopping.torquepower.com.au/#ClearanceAbout

Grab a Cummins Clearance bargain here! https://shopping.torquepower.com.au/#ClearanceAbout

Commercially, we have to move stock that is no longer moving and to that end we offer those items to you at Genuine Clearance Prices.

Browse by these categories – Cummins Parts; Cummins Electronics; Cummins Specialized Tools; Cummins Merchandise; Filters; Belts and Silicon Hoses. No matter what you buy you will SAVE loads.

Cummins Clearance Lines include surplus, superseded, discontinued or slow moving inventory.

In the unlikely event that a Cummins Clearance Line is proven to be defective within 12 months of its purchase by the buyer, Torquepower will refund the Invoiced amount for the defective part. The decision to Refund will be subject to the evidence of proof normally required by the manufacturer of the part. We strongly recommend that you contact Torquepower immediately if you suspect a problem.

Once you Send Your Order, we will promptly contact you to discuss freight and arrange your payment terms.

Trinity College Team mirrors our community values

Torquepower’s values are all about Respect for our customers, staff and suppliers; Quality in all that we do; Capability, Professionalism, and Enthusiasm, where every community member contributes and has a personal commitment to our success.

We are proud to sponsor this squad of fine young men from Trinity College Rugby, Beenleigh –  who week on week demonstrate these same values. Pictured here at Sunnybank Rugby Union grounds with Torquepower General Manager Andrew Lawrence.

Torquepower has been part of the local community since 1978, and values great young people. 

Update : TRINITY COLLEGE, our young footy stars, have been battling 20 top teams in the Confraternity Cup at Padua College, and made their way into the quarter finals yesterday with a gritty 12-6 win against a Townsville team. They’ve been playing some pretty tough games but haven’t allowed themselves to be blown off the field. Some teams have had massive losses but Trinity College have represented themselves well, their best performance ironically, a 6/4 loss. Their coach Steve Czapracki said “ If the boys turn up with the same level of intensity tomorrow, they will go extremely well. “ WE LOVE THEIR ENERGY ! TORQUEPOWER for Cummins – Working hard for you – the better we buy, the less you pay !

http://www.trinitycollege.qld.edu.au/

 

WITHOUT RELIABLE SUPPLY CHAIN – AUSTRALIA STOPS !

We’ve all seen those mudflaps, “Without trucks Australia stops” – but without that reliable supply chain of genuine and quality Cummins engine parts – the trucks, the diggers, the gensets and boats – will stop first.
You don’t have to be in the mining industry to be at the coal face of a business where the decisions that you personally make can mean the difference between success and failure on a broader scale. Take a hypothetical local heavy transport fleet workshop in say, Dajarra, outback Queensland. Everyone there would understand the importance of a fast and reliable spare parts supply- especially one that was underpinned by an information system that ensured “the right part first time”. Those making key maintenance and support decisions in that Dajarra workshop would want only to work only with people who can walk the torque.
The workshop is hypothetical – but the principal is far from it.
So, right back in 1998, after twenty years of coal face experience repairing nothing but Cummins engines, the Torquepower planners recognised that efficiency in spare parts support was something that could be done much better.
The first step was to partner with an independent IT specialist and using his code building skills and our Cummins experience, scratch-build a completely new and innovative IT platform that would take the company forward into the next century while concurrently providing a best-in-class online platform for our customers. And that is what we did – and that partnership remains to this day and the product has continued to evolve as a one-of-a-kind in our industry. With around 250,000 lines of code – and growing, we call it the BOSS.
The system allows us to completely integrate our essential business functions with our strong online presence at www.torquepower.com
And the benefits for our customers now include their secure access to any of their own document copies, real time inventory levels, specific account pricing, online ordering and quote lodgement, exchange core reconciliation, Control Parts List (CPL) support, and even the ability to look up parts by the application and function of the part in service.
We have a Torquepower app too, of course, where you can find and buy Cummins parts using our unique Application/Function look-up tool or you can check and buy from our current Clearance Lines – or you can check the meaning of your active Cummins fault codes.
Initially, the online shopping part of the new website used the name Clessie Online in recognition of the work of Clessie Cummins in establishing the Cummins brand almost 100 years ago, however customers found the two identities rather confusing so we reverted to the well established Torquepower brand right across the board.
Of those long days and even longer nights, Ken says “I guess I was driven by a need that I had come to know well, the need to keep the wheels turning – to mitigate the losses for a customer when a truck, a digger, a pump, boat or generator goes offline. And now, after 40 years of supporting many thousands of Cummins operators throughout Australia and beyond our shores, we know that none of our customers can afford delays in getting their Cummins equipment back into service.
My accountant continually berates me about our high Cummins inventory levels that we hold on a daily basis, but we are proud in the knowledge that we will almost always have the part that you need for your Cummins engine, even with older, hard to find parts – and the price will be right too.”
We’ve all seen those mudflaps, “Without trucks Australia stops” – but without that reliable supply chain of genuine and quality Cummins engine parts – the trucks, the diggers, the gensets and boats – will stop first.
I am a long-time admirer of the power and simplicity of our modern diesel engines and believe their continuing success will require skilful qualified servicing and repairs – and having the right spare part just when you need it. “
Ken Roberts is Managing Director of Torquepower, one of Queensland’s top privately held companies, a qualified Diesel Technician himself, and since 1978, an employer of choice.
www.torquepower.com 0732778277 170 Beatty Road ARCHERFIELD QLD.

The TORQUEPOWER tradition continues

The TORQUEPOWER tradition continues as Jessie Fuenzalida, another generation, learns the ropes at Torquepower.  Jessies’ grandfather Hector Fuenzalida worked at Torquepower in the mid-1990s. When he first immigrated from Chile to Australia years before Jessie was born, Hector settled into a little Italian workshop in Melbourne (an Italian girlfriend helped with language training!) then a stint with Isuzu before coming to work with the Torquepower team.
At four years old, Jessie also emigrated, and connected closely to his Granddad. “ As a child, I watched my grandfather in his shed, helped him out, and took a real interest in truck mechanics. I live at his house just two minutes down the road while I’m here doing work experience. Though he is semi-retired, today Granddad is pulling the gear box out of his own truck! ”
“I am studying Cylinder Head Reconditioning at Acacia Ridge TAFE. Once the course is done, I want an apprenticeship. Later I’d like to work on heavy diesel mining equipment . The best thing about work experience at Torquepower is taking cylinder heads apart and servicing them. I am really enjoying learning from the people here. They are easy to get along, and hands on work beats studying.”
“On the weekends, I help set up for festivals with my mate. I genuinely enjoy setting up music, lighting and generators . Once the work is done, you can really relax. Another hobby is gardening, really; any work with my hands is good. “ Good people, good products. www.torquepower.com 0732778277 170 Beatty Road, ARCHERFIELD. Pictured; Jessie learns from Torquepower’s Blade Walker.

The right tools is half the battle

Tools are an interesting issue. A basic tool, like a hammer, keeps life simple, but you know what happens: everything then ends up looking like a nail. A complex tool can do a lot but may have a steep learning curve: just knowing what each function of the tool can do takes time, then learning how to use each feature may take more time. But there is a definite pay-off.

It’s just common sense as a technician that when you are using the right, fit- for- purpose, quality, genuine tool, life gets easier, jobs are quicker, stress levels stay down, and customers are happier. If you are the service or workshop manager, your key issues are around timeliness, effectiveness, and operational costs. This is instinctive. But what do technicians in the field think ?

“My best tool is the workshop manual, even after 40 years ; but for me having the correct testing gear is really important. It means I can diagnose it . Then having the correct tools means I can actually fix it myself. Having the right tools is half the battle.” Neil Bird, Cummins engine specialist.

And if you’re the boss ? “ It’s almost impossible to do tasks correctly with confidence without the right tooling. Without the right gear, productivity goes out the window because you are scratching and trying to improvise. For example; lets imagine you don’t have the right gear for testing fuel systems? Some engines take a day to test with the right tools; without them, it’s impossible to do the job at the right cost. If I’m having my guys work on the Cam timing on an ISX engine, they just won’t be able to complete that at all without the correct tools. “ Carl Bickle, Torquepower Workshop Manager .

With an end of financial year clearance, slashing 10 to 60% off the cost of new quality Cummins tools, now is the time to invest in the right tools that meet everyone’s needs. See https://shopping.torquepower.com.au/#ClearanceAbout ; call 07328778277 or visit us at 170 Beatty Road, Archerfield, QLD before 15th July 2016. Speedy deliveries all over the country.

Five Ways to Murder your Diesel

The song says there must be 50 ways to leave your lover, and there are probably just as many ways to kill your diesel engine. Today we focus on the top five steps that you can take to ensure your diesel doesn’t end up in an early grave.

Although many see themselves as diesel experts, bad maintenance practices abound. Often these are “easy to fix” mistakes for a real expert, and Torquepower’s recent trip to Port Moresby to resuscitate non-operational relatively young machinery, illustrates this point well.

Aside from the obvious technological barriers where specialist training and equipment may be necessary to support modern and complex engine systems, there remains a core service level that is appropriate for any diesel engine if it is going to last the distance.

Common failures include: insufficient access to good (or any) information; limitations in local mechanical skills or experience; parts availability, incorrect parts applied or the correct parts applied incorrectly; close attention to a proper maintenance program. Factors as simple as the proper application of correct lubricants can lead to expensive and unnecessary maintenance expenses – especially in remote regions.

Torquepower’s field service technician Neil Bird says, ” The PNG local technicians are willing and helpful people but lack the experience that we take for granted back in Australia.”

There’s no doubt good qualified servicing can dramatically lengthen the life of the heart of your truck. Robert Dellman of PNG Concrete Aggregates has the last word, “ We now have a detailed report and a step by step plan to ensure the D65 and the excavator are functional and productive in the very near future. There are many opportunities for Torquepower in Papua New Guinea.”

 

 

So, here’s our five top Tips:

 

  1. Change your Fuel Filter on schedule.

Fuel is not just fuel. It is also a lubricant and coolant, transferring heat away from the injection components and back to the fuel tank (from where it is often cooled). As fuel however, it requires good access to the fuel pump and injectors. A clogged fuel filter will at best result in a loss of power and increased fuel burn. A filter that becomes breached will allow contaminants into the fuel system resulting in costly and time consuming loss of operation. Do not extend fuel filter life.

  1. Service your Air Filter

As you read in our previous column, fuel economy suffers with a clogged air filter. If the filter subsequently fails as it can when overloaded, dust will eagerly enter the engine causing serious damage to turbochargers, valves and cylinders within a very short time. If you elect to clean the filter rather than replace it make sure you follow the manufacturer’s instructions as many do not recommend the practice at all. New air filters can be the cheapest part of your engine maintenance in the long run.

  1. Respect your Oil and Oil Filter

Clean oil to an engine is akin to clean blood in your body. The oil filter is the kidney. Oil provides vital lubrication, cleaning and cooling services to an engine and oil filters remove contaminants collected by the oil during the engine operation. Both the oil and the filter have a useful service life beyond which, if they are not replaced, each is capable of abetting damage rather than preventing damage. Contaminated oil is poison to an engine and a blocked filter will either stop oil flow or will allow a bypass valve to supply unfiltered oil to vital engine components – all with catastrophic, expensive consequences. Best practice is to change your oil and filter in strict accordance with the engine manufacturers recommendations and to sample your engine oil at every scheduled service interval. Oil analysis can provide a great insight into your engine’s health without the expense and inconvenience of major surgery. We can talk more about oil analysis in a future Torquepower Tips. The key here is to treat your oil and oil filter with the respect they rightly deserve.

 

  1. Reading Smoke Signals

As the Native American Indians in our favourite old westerns taught us, smoke can communicate – and smoke from diesel engines is not excepted. Diesel engine smoke comes in three kinds: White, Blue and Black – or a mixture. A healthy diesel engine will not emit noticeable exhaust smoke so it should be one of the daily checks that you make. White smoke relates to poor combustion; Blue relates to oil being where it is not supposed to be; and Black is too much of a good thing – more fuel than can be burned in the oxygen that is available.

Don’t assume that an exhaust smoke problem will get better of its own accord. Talk to your engine expert before it is too late. The earlier exhaust smoke is detected and reported the less costs will be associated with the repair or adjustment that has caused the smoke to appear.

  1. Cooling your Heels

Cooling system importance is older than the diesel engine itself as the high temperatures generated by the engine’s combustion processes need to be controlled. The days of using “just good old tank water” in the radiator, are gone. Modern engines require more. Today, special coolant chemistries that include elements designed to protect the engine in a more highly stressed environment than before, are commonplace. Where once operating temperatures were controlled below 76degC, today’s engines typically operate at 90 degrees and above. This places more thermal load on all engine fluids not least the coolant itself. To that end, coolant packages come in sealed containers and are used to fill the cooling system. “Water” is not required nor should it be used for top-up. Cooling system chemistry can be checked periodically (say, at every lube service) by using test strips marketed by the filter or coolant suppliers. Adjustments to that chemistry are available as product is consumed or lost in the course of the service interval. The coolant filter plays an important part in this process. Failure to manage your cooling system correctly can have expensive consequences ranging from cavitation, erosion and overheating. So make the time to look after your cooling system.

Torquepower can assist you with specific advice on policies and procedures that will help you keep your engine alive longer.

Your Checklist for Buying a Reconditioned Diesel Engine

A reconditioned engine, also known as a remanufactured engine, is an engine that has gone through substantial repair intended to bring the worn engine back to “as-new” condition and enabling it to be used for another full service life. Rebuilt, reconditioned, recon, recond and remanufactured are terms commonly used but the final product quality achieved can differ widely.

Each engine is dismantled and the constituent parts cleaned and inspected. But this is where the similarities end. The depth of and commitment to both the cleaning and inspection processes alone can have an immense impact on the integrity of the finished product.

Thereafter, the replacement of all consumable items such as gaskets, seals, sealants and o-rings and the supply of quality assured replacement engine component parts will see the successful completion of the rebuild project.

It goes without saying that strict compliance with manufacturer’s specifications, service advisory bulletins, tolerances and assembly procedures will help ensure optimum results. It is good to remember that any sub-contractor used (e.g. machinists, fuel injection specialists etc.) must operate to the same high standards.

Sometimes, the cheapest option is not the best option. Do your homework before entering into the supply contract. Buy the steak – not the sizzle. A good relationship between customer and rebuilder will leave the customer with confidence that the proposed commissioned work will deliver value for money performance in the remanufactured engines next life.

Choose carefully. It is not the kind of decision that you will make often and it is important that you get it right. After 36 years reconditioning diesel engines, we are happy to be your sounding board.

To summarise – we recommend you check;

  • Industry reputation of the chosen rebuilder (make enquiries)
  • The supplier should be a specialist in the particular field

And, consider

  • capacity to deliver on time
  • capacity to meet all of the quality criteria you expect
  • commitment to you the customer
  • the external relationships (sub-contractors)
  • supply of or access to the necessary component resources
  • qualified technician resources (are they adequate and experienced ?)
  • The repair entities’ stability and capacity to provide suitable warranty
  • Your ability to have a quality dialogue with decision makers

Torquepower has independently specialised in the service and support of all Cummins engines applications since 1978