About This Site
Welcome to our comprehensive website. We hope you will find exactly the information that you need and much more. The website is both informative and commercial. The informative aspect will tell you all about us, our services and our products. It also includes history, blogs, client stories, contact details and more – and is designed to answer those more frequently asked questions.
The commercial aspect is based on totally different IT architecture and the software was designed especially for the efficient handling of a large amount of parts data. More than 90,000 part numbers are accessible in this area with more than 6000 different numbers available for immediate purchase via the Buy Online Tab.
Real Time Stock Availabilities
Unlike many Online Stores, Torquepower Online tells you exactly what parts are in fact in stock at the time of your inquiry. Once you place your order, they are deducted from our available balance.
Anyone can buy online.
Our Guest Portal includes various means of identifying the item you may be looking for. You can find your Cummins parts by referencing the Cummins part number or by researching the part’s application and its function within a chosen engine platform. This latter function is further supported by original photographs and expanded descriptions of each part that is short-listed or selected in your search.
Once you decide to buy, you place an Order online including your preferred delivery/collection method. A Parts specialist will finalise the Invoice including an at-cost freight charge where applicable, and will email the Invoice to you for payment (if do not have an established Trading Account). You will be given a login to My Account on our Home Page where you can securely pay the Invoice online by Credit Card or PayPal. Alternatively, you can pay by other traditional means offline.
The Trade Portal is a discreet way for our Key Customers to use the site. Access to the Trade Portal is reserved for those Trade or Major Fleet key customers who use Torquepower for their primary supply of Cummins parts. The Trade Portal provides additional information that is relevant in particular to reseller activity and also provides a means to place an order against an existing Trade Credit Account.
All Torquepower customers can choose to access PDF copies of their own Invoices, Credits, Statements, Current Quotations and Core Listings, via the Trade Portal 24 hours a day. It requires a one-time password registration that can be done for you over the phone. Just give us a call.
Online Exchange or Recon Core reconciliation is also available. These complimentary services are provided at no cost to you. Access is via the My Account tab on the home page. All you need is your Customer Number and a one-time password registration which can be set up for you on your request. For more information, call us anytime.
While logged into My Account, you can see all of your outstanding invoices and can select any or all of those invoices for secure online payment by Credit Card. Torquepower introduced this facility in 2016 but has not promoted it until it was shown itself to be reliable and popular with test customers.
I trust this has given you a brief overview to what is a very comprehensive web-based facility. If you have any questions or require assistance using the site, we would be pleased to hear from you at any time.