IT’S OUR 40TH YEAR – OUR PEOPLE KNOW SERVICE

IT’S OUR 40TH YEAR – OUR PEOPLE KNOW SERVICE

IT’S OUR 40TH YEAR – OUR PEOPLE KNOW SERVICE .
Russell Grant spent 22 years retailing floor coverings before he came to Torquepower. “ I had to know service. It’s not easy running a small business. I had to understand stock control and cash flow, and practical, sensible approaches to overcoming problems. We had to be accurate and we needed to despatch products in the most protective and cost-effective way. In short, if a customer wasn’t happy, I had to fix it. “
 
“Here at Torquepower, I pick parts, communicate with transport companies in despatch, carry out parts deliveries and photograph a huge range of parts for our online store. The difference with a smaller business, like mine and Torquepower, is that a family-business mentality keeps people caring better than elsewhere.
 
We don’t look for someone to blame, we do think about things. We become aware of an issue, we fix it, and we ensure it doesn’t happen again.”
“What I like most about Torquepower, is that we really do support each other and communicate and work together for good solutions. Everyone here has looked after me very well, by finding diverse tasks for me to do, that fits my experience. It’s great !
Supplier of Genuine Cummins Spare Parts since 1978
Working hard for You – The better we buy, the LESS you pay !
https://www.torquepower.com.au/key-staff-photos/