Technical Support

Over 45 years of Cummins parts knowledge and diesel expertise 

In our 45th year, the Torquepower business is stronger than ever and we expect the coming year to set further records. With our extensive and exclusive Cummins product knowledge and our longstanding commitment to the product, our 15 strong staff members supply parts and technical support to customers right across Australasia. We have trained more than 150 Apprentices and industry leaders. Many have gone on to make this industry better for their contribution.

Cummins Tool Hire and Torquepower Engineering.

Aside from referring you to alternative service providers, we have set up a Tool Hire service so that you can hire Cummins special tools if you or your own mechanic needs them, and we will of course support you with the biggest range of competitively priced Cummins parts in Australia.

Our engineering division is responsible for Cummins engine-out overhauls, engine and component assembly remanufacturing, expert evaluation and failure analysis.

Rebuilding Great Engines Is what sets us apart

A reconditioned engine, also known as a remanufactured or recon engine, is an engine that has gone through substantial repair to bring the worn unit back to “as-new” condition and enable it to be used for another full-service life. After dismantling the old assembly and using industry best-practice cleaning, inspection and machining procedures, Torquepower lays the foundation for the high-integrity finished product that will find its way into your Cummins-powered application. Compliance with the original manufacturer’s specifications, consultation with professional service media and a personal belief and commitment from genuinely focused technicians ensures that the final product always meets our self-imposed optimal standards.

Fuel Injection

Incorrect fuel system calibration or improper fuel injector or fuel pump operation can result in expensive engine failures. Torquepower has precision specialist equipment to professionally service your Cummins fuel system components to the manufacturer’s specifications. The care and attention provided by our experienced fuel injection technicians ensure that you get the right level of repair and the correct factory specification, every time.

Troubleshooting and Fault Diagnosis

Torquepower service staff use the latest Cummins diagnostic and troubleshooting software and equipment.  Torquepower’s Service Department has the largest range of Cummins special tooling outside of the manufacturer itself. From portable line boring equipment for sub-assemblies, to block pressure test equipment, fuel system analysis equipment, injector protrusion measuring, seal installing and removing assemblies (with and without wear sleeves), Magna-fluxing and a host of factory equipment for alignment, clamping, pushing, pulling, measuring and testing.

In-Frame Rebuild

A common mid-life overhaul for your Cummins engine is often referred to as an “Inframe Rebuild” and is supported by the supply of an In-frame Rebuild Kit. It also forms part of a “mid-life” service. The basic In-frame Rebuild Kit comprises new pistons, piston rings ( mid-range engines excepted ) piston pins, cylinder liners and liner seals, piston ring groups, standard-sized main bearings and connecting rod bearings, a top gasket set (or VRS set as it is sometimes called), and an oil pan gasket. Torquepower has the experience and specialist tooling to perform your in-frame rebuild or engine mid-life at competitive pricing.

Service Guarantees

At Torquepower we take our work very seriously and back it up with solid service guarantees. Every job is covered by parts warranties provided by the respective parts or engine manufacturers. Some will cover labour costs while others will not. Every job that is done by our service department carries a 90 day/ 300 hours ( whichever is sooner) workmanship warranty. That guarantees that any labour adjustment we make or any repair that we carry out was done correctly and is free from labour faults – or else we will rectify the error at our own cost.

Parts warranties vary from manufacturer to manufacturer and in most cases, a faulty part found and replaced within the warranty coverage period will be replaced at no labour cost to you. Where a manufacturer will not cover the labour component in an instance where the faulty part was fitted by our service department, we will cover the labour costs to replace or repair it ourselves, but only when the remedial work is carried out by our own service department. We will not pay for third-party labour necessary to conduct the warrantable failure of  manufacturer’s part.

Full details of Torquepower’s service guarantees are included in its Standard Terms and Conditions for the Sale of Goods and Services.

About Torquepower