Workshop Service

Workshop Service

Well-equipped Heavy Commercial Workshop

Did you know Torquepower has a well-equipped heavy vehicle workshop? Our technicians use the latest electronic troubleshooting and programming tools to diagnose your Cummins engine’s service problems. We carry out general servicing and tune-ups right through to major engine overhauls and engine replacements. Torquepower has on-site service vehicles to support you if your equipment is not mobile. Torquepower’s Service Department is supported by Australia’s largest independent inventory of spare parts to suit your Cummins engine.

200 Years collective Cummins product experience

The Torquepower Service Department team includes technicians and leaders with almost 200 years of collective Cummins product experience. We know Cummins engines, as that is all we do. Some technicians have been with us for more than 20 years and others are just at the beginning of their new and exciting careers as they are coached by the best in the business. We typically have no more than two or three apprentices on staff at any time because we want to invest quality time into our future trades people.

Rebuilding Great Engines Is what sets us apart

A reconditioned engine, also known as a remanufactured or recon engine, is an engine that has gone through substantial repair to bring the worn unit back to “as-new” condition and enabling it to be used for another full service life. After dismantling the old assembly and using industry best-practice cleaning, inspection and machining procedures, Torquepower lays the foundation for the high integrity finished product that will find its way into your Cummins powered application. Compliance with original manufacturer’s specifications, consultation with professional service media and a personal belief and commitment from genuinely focused technicians ensures that the final product always meets our self-imposed optimal standards.

Fuel Injection

Incorrect fuel system calibration or improper fuel injector or fuel pump operation can result in expensive engine failures. Torquepower has precision specialist equipment to professionally service your Cummins fuel system components to manufacturer’s specifications. The care and attention provided by our experienced fuel injection technicians ensure that you get the right level of repair and the correct factory specification, everytime.

Troubleshooting and Fault Diagnosis

Torquepower service staff use the latest Cummins diagnostic and troubleshooting software and equipment both in the central workshop as well as all field-service vehicles.
Torquepower’s Service Department has the largest range of Cummins special tooling outside of the manufacturer itself. From portable line boring equipment for sub-assemblies, to block pressure test equipment, fuel system analysis equipment, injector protrusion measuring, seal installing and removing assemblies (with and without wear sleeves), magna-fluxing and a host of factory equipment for alignment, clamping, pushing, pulling, measuring and testing.

In-Frame Rebuild

A common mid-life overhaul for your Cummins engine is often referred to as an “Inframe Rebuild” and is supported by the supply of an In-frame Rebuild Kit. It also forms part of a “mid-life” service. The basic In-frame Rebuild Kit comprises new pistons, piston rings ( mid-range engines excepted ) piston pins, cylinder liners and liner seals, piston ring groups, standard sized main bearings and connecting rod bearings, a top gasket set (or VRS set as it is sometimes called), and an oil pan gasket. Torquepower has the experience and specialist tooling to perform your in-frame rebuild or engine mid-life at competitive pricing.

Service Guarantees

At Torquepower we take our work very seriously and back it up with solid service guarantees. Every job is covered by parts warranties provided by the respective parts or engine manufacturers. Some will cover labour costs while others will not. Every job that is done by our service department carries a 90 day/ 300 hours ( whichever is sooner) workmanship warranty. That guarantees that any labour adjustment we make or any repair that we carry out was done correctly and is free from labour faults – or else we will rectify the error at our own cost.
Parts warranties vary from manufacturer to manufacturer and in most cases a faulty part found and replaced within the warranty coverage period will be replaced at no labour cost to you. Where a manufacturer will not cover the labour component in an instance where the faulty part was fitted by our service department, we will cover the labour costs to replace or repair it ourselves, but only when the remedial work that is carried out by our own service department. We will not pay for third-party labour necessary to conduct the warrantable failure of  manufacturer’s part.
Full details of Torquepower’s service guarantees are included in its Standard Terms and Conditions for the Sale of Goods and Services.

Exchange Long Blocks to suit Cummins applications?

“Through complete overhaul, and strict compliance with manufacturer’s specifications, we bring the worn engine back to “as-new” condition, enabling it to be used for another full service life.”

Why is Torquepower your Rebuild specialist?

“We can rebuild and update your ISX from the ground up. A 100% commitment to cleaning, inspection and re-assembly using genuine Cummins parts equates to finished product integrity.”